Terms of service
Overview
welcome to SOLVIO. The terms "we", "us", and "our" refer to SOLVIO. we operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.
By visiting our website or purchasing from us, you agree to these Terms of Service. please read them carefully before using our store.
Online Store Terms
By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.
You agree not to use our products or website for any unlawful purpose or to violate any applicable laws.
Products and product information
We make reasonable efforts to display products descriptions, images, sizes, and other details accurately. However, colors and appearance may vary depending on your device and screen settings. Please review product descriptions and selected variants carefully before placing an order.
Prices and Payments
Product prices and applicable charges are displayed during the purchasing process. Prices, promotions, and product availability may change without notice, subject to applicable law.
Payment must be completed through the payment methods available at checkout. Payment processing may be handled by third-party payment providers under their applicable terms and privacy policies.
Orders and Order Acceptance
After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to review or cancel orders where permitted by law, including in cases of suspected fraud, pricing errors, or product unavailability. If payment has been collected for a canceled order, any applicable refund will be handled in accordance with applicable law.
Please ensure that your contact and delivery details are accurate when placing an order.
Shipping and Delivery
We offer free shipping on orders, as stated on our website.
Orders generally require 1–3 business days for processing. Estimated delivery time is 7–15 business days after dispatch.
Delivery estimates are not guarantees. Actual delivery times may vary depending on the destination, carrier, customs procedures, and circumstances beyond our control.
For further details, please review our Shipping Policy.
Returns and Refunds
Our return period is 15 days from the date you receive your product, as described in our Returns & Refunds Policy.
SOLVIO covers return shipping costs for eligible returns in accordance with that policy. Please contact us before returning a product so we can provide instructions.
Nothing in these Terms limits any mandatory consumer rights you may have under applicable law.
For full details, please review our Returns & Refunds Policy.
Intellectual Property
Unless otherwise stated, the content on this website, including text, designs, graphics, logos, and other materials, belongs to SOLVIO or is used with permission. You may not reproduce or use this content commercially without prior authorization, except as permitted by law.
Third-Party Services and Links
Our website may use third-party services or contain links to third-party websites. We are not responsible for third-party websites or services that we do not control. Your use of those services may be subject to their own terms and policies.
Errors and Updates
We may correct errors, update information, or change product availability and website content when necessary, subject to applicable law.
Disclaimer and Limitation of Liability
To the extent permitted by applicable law, the website and its services are provided on an “as available” basis.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, or limits mandatory consumer rights.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Changes to These Terms
We may update these Terms of Service from time to time. Changes will be published on this page with an updated date. Your use of the website after changes take effect is subject to the updated Terms, to the extent permitted by law.
Governing Law
These Terms are subject to the laws applicable to the business and transaction, without limiting any mandatory consumer protections that apply to you